The most crucial aspect of stain removal is the identification of the difference between spots and stains. A ‘spot’ is a temporary discolouration of your carpet that can be removed by the application of a mild solution. A stain is where an agent has caused the fibres within your carpet to change colour.
Staining occurs when the original carpet fibres have had their colour changed by either chemical agents or damage. The removal of stains is a much more involved process than the removal of spots, as doing so takes time and the use of special chemical treatments.