Have you got questions? We’ve got all the answers.

Our availability varies week to week – please get in touch, and we will be able to assist you with a booking to suit your requirements.

Yes, our steam cleaning process kills around 99.9% of bacteria, germs and other microbes.

We can also offer a disinfection service that will kill 99.9% of bacteria and viruses

Drying depends on the material, fibres, carpets, and sofas. On average, carpets dry in 30 minutes. Sofas dry in around 2 hours.

We share the opinion of manufacturers; carpets should be professionally cleaned every 12-18 months to prolong the life of your carpets and upholstery.

deally, it’d be great if you could remove any items from your home or business premises before we arrive.

If there’s anything left that’s not overly heavy, we’re happy to help move those.

The service rates vary depending on the size and condition of your property.

Yes. Our equipment and chemical solutions are safe for use in homes and commercial settings.

We pride ourselves on having a team of highly trained and vastly experienced technicians.

Before we start cleaning, we’ll survey the materials to be cleaned and make sure the right chemicals are used.

We use only top-of-the-range chemicals. All products that we use are child and pet safe

We’re happy to provide you with a receipt on the day or via email, whichever suits you best.

Sometimes life gets in the way, and we understand that.

However, we’d love it if you could give us at least 24 hours' notice as we often have waiting lists.

If you cancel less than 24 hours before your appointment, you will be asked to pay a £40 cancellation fee.

Once the job is finished, you can pay via cards, BACS, or cash.

You can book an appointment through email, our quotation page, Facebook, telephone or even through the live chat feature on our website

Cleaning carpets, upholstery, and everything in between is not an exact science.

Sometimes stains have been left too long and are not going to budge.

As a result, while we’ll never promise 100% results, we’ll promise to give you a 100% effort to achieve the best results possible.

We’ll always take great care and attention to your possessions and treat them respectfully.

However, accidents do sometimes happen, but we are fully insured should anything get damaged.

That means you’re fully covered in the event of any accidental damage.

Short notice booking isn’t generally recommended as availability will depend on projects we have already committed to.

It would be best to book us in advance to ensure we can work around your busy schedule.

The time it takes to try will depend on the material it’s made from. For example, wool takes longer than other fabrics to dry.

The length of time varies on size, material and several other factors. Generally, we can clean a sofa in around one hour and thirty minutes.

The time it takes to clean carpets depends on the fabric or material, the types of stains, how large the carpets are etc.

Once we see your carpet, we’ll be able to tell you how long it’ll take to clean.

Usually, though, carpets can take several hours to clean in an average-sized home.

No, not usually. For example, if we’re cleaning your sofa in the living room, we might need you to vacate that room for several hours, but you can stay in another room in the house.

Most of our cleaning services take a couple of hours, but it depends on the service and several other factors. We'll also give an estimated duration when we provide you with a quote.

The cost will depend on the service you need and the amount of work involved. Fill in the quotation form, and we’ll let you know an estimated cost.